Jungian analysts have called it the “swampland of the soul”. Other psychotherapy writers have observed how it originally served to keep us safe; the tendency to shame has been a universal one in which our desire to hide our flaws from others has saved us from being kicked out of the group (the society), which evolutionarily would have meant death (Sholl, 2013). So which is it? Is shame totally pathological, or is it ever helpful to us? And how shall we deal with it in the therapy session, especially when we are faced with a highly self-critical or otherwise shame-prone client?

In a recent blog post we defined shame and provided examples of it, differentiating it from similar emotions. In this follow-up article, we identify the signs and symptoms that a client is experiencing shame, review the dynamics and states of mind relevant to it, and explore ways to build shame resilience – a capacity to deal with potentially shame-triggering incidents – in clients.

How you can identify it in the therapy room

First, let’s make sure that you are, indeed, able to spot this elusive and dark emotion. As we noted in the earlier piece, the salient characteristic of shame is that, paradoxically, it is hidden. People can experience a deep-seated shame for years that even close associates do not recognise. So how, on perhaps only a few minutes of therapeutic association, do we? The first complication of many on this topic is that shame is ubiquitous in the therapy room. This is true for three reasons: (1) nearly all clients will be experiencing some form of it; (2) clients are also likely to feel shamed merely because of the stigma associated with seeking mental health help; and (3) finally, we as therapists must acknowledge that we have our own places of shame, which in the exchange of transferences that is psychotherapy, inevitably manifest in our interactions with clients.

Physical and emotional symptoms of shame

Dearing and Tangney (2011), in drawing together the threads of multiple master clinicians’ observations on the topic, noted that therapists consistently commented on the physical and/or emotional withdrawal of clients experiencing shame. This could be seen in decreased eye contact, slumped or rigid posture, avoidance of “here and now” material, freezing, stammering, tightened voice, self-deprecating comments possibly expanding into hilarious monologues, and a micro-flash of irritation before apology for missing a session or failing to do an assigned homework. Downcast eyes, squirming in the seat, laughter covering embarrassment, and indications that a topic is somehow degrading were all nominated as signs of shame. Some therapists noted that their shamed clients tended to go blank; manifest submissive, crouched body postures; avoid topics (as in talking “around” them); become anxious or angry; or directly refuse to divulge relevant clinical material (Dearing & Tangney, 2011).

The “hidden” demonstrations of shame

As obvious as the above signs would seem to be, a common observation is that shame is easily overlooked in the therapy room. It is an emotion that clients wish to hide because they feel ashamed of having shame, and we as therapists may collude with that, partly because of our own areas of felt shame. Beyond that, though, client shame is frequently disguised by other emotions: anger and rage, envy, contempt, and expressions of grandiosity, as clients “wear” several subtypes of narcissism in order to hide their vulnerable, shamed self. Paralinguistic cues can include confusion of thought, hesitation, soft speech, mumbling, silence, long pauses, rapid speech, or tensely laughed words. Therapists not trained to recognise it can easily miss these many, more hidden, faces of shame (Dearing & Tangney, 2011).

Shame-related states of mind in session

When in a typical shameful state of mind, an individual has a sense of an exposed, vulnerable, devalued self being scrutinised and found wanting in the eyes of a devaluing other. Acute shame may be experienced as an overwhelming pang of secret discomfort associated with communication that explicitly or implicitly conveys themes of inferiority. Extremely shame-prone clients suffer from persistent, oppressive appraisal processes in which all interactions (including those with you in session) are rigidly assessed in accord with the degree of perceived criticism, judgment, or humiliation experienced. This has been likened to a computer application program which, whether running inconspicuously in the background or more saliently in the foreground, is nevertheless always present at any given moment, never completely disengaged. It can be triggered into the foreground (primary operation) by myriad interpersonal events or by internal processes such as memories, fantasies, and reactions to internal states of arousal, such as sexual excitement, rage, or even exhibitionistic urges (Zaslav, 1998).

The defences a client chooses to engage as a result of the shame may vary widely. Narcissistic clients, for example, may ward off shameful schemas about self through grandiose, inflated self-regard in the (imagined) presence of an admiring audience. But upon perceiving a lack of sufficient support or attention from the psychotherapist, the same narcissist may experience other shame-related states, such as painful emptiness or of being a “nothing”. Volatile expressions of anger can result for shame-prone clients experiencing bitter, resentful feelings of being unappreciated or even humiliated; these the client may perceive as “self-righteous rage”. Others defend against shame through paranoid states in which others are seen as tormenting or accusing the self. For still other clients, envious states or episodes of blaming self or others manifest. How can you as therapist discern these states of mind? Zaslav (1998) suggests that psychotherapists are apt to enter complementary states of mind in which shame-related themes dominate. Thus, tapping into your own feelings in the moment will provide important clues to the client’s state of mind. Note that the client may present their guilty self (guilt being an often adaptive emotion in which we experience doing something bad rather than being bad), but a shamed self is not likely to appear directly, as clients go to frantic lengths to avoid experiencing it; by its nature, it is hidden even from the client (Zaslav, 1998).

Finally, upon entering a shameful state, many clients experience a transient inability to think, referred to as “cognitive shock” (Zaslav, 1998). Thus, while a psychotherapy session may work well for guilt, which can be expressed, processed, and expiated, the sense of vulnerability and exposure that goes with shame is almost always accompanied by a direct avoidance of communication about it, and this is compounded by states including disruptive imagery, cognitive disorganisation, and emotional dysregulation (Zaslav, 1998). All of this can trigger behaviour which conflicts with any prosocial, adaptive functions of shame (such as helping an individual to find his or her place in society), and instead leads the person to cut empathic ties to others.

Shame is rich in transferences

Along with all of this comes the challenge that shame – especially because it is so difficult for people to confront directly in themselves – is often repressed and thus projected outward, to the therapist and others. Much has been written about this aspect which is beyond the scope of this article, but note that, given the painful split between the devalued self and a devaluing other, defensive operations within the client are likely to result in the shame experience being projected onto or into the therapist (in projection and projective identification, respectively). This means that you as therapist may be made to feel about yourself as the client feels about him/herself. How do you know this is happening? Again, the information is located conveniently in your own body/emotions, when you begin to notice shifts in your own self-evaluation. You become, in essence, the “spokesperson” for the client’s poor self-esteem. The client may project inadequacy onto you, systematically and unconsciously undermining and devaluing your efforts, until you begin to doubt your own adequacy as a therapist. Feelings of weakness or deficiency are common in shame-based projections. Similarly, the client may reveal contemptuous or devaluing attitudes toward the therapist that can be linked in treatment to a disowned weak or defective self superimposed upon the psychotherapist. If this happens to you and you are able to tolerate the projections openly – without corresponding shameful retreat, you provide a powerful message to the client that it is safe to examine his or her internalisation of a devalued, incompetent self (Zaslav, 1998).

Finally, we note that a different form of transference/countertransference can occur when the client unconsciously pressures you as therapist to accept a disapproving stance toward him/her. In this case you function as a spokesperson for the client’s self-contempt. Once you understand this, it is easier to maintain a supportive stance, while encouraging exploration of those self-critical attitudes that the client generally puts onto him/herself (Zaslav, 1998).

Enhancing shame resilience in the therapy room

Dearing and Tangney (2011) integrate their master clinicians’ suggestions for how to work with shame in the therapy room through a framework with four aspects: accessing and acknowledging shame, relational validation, shame regulation, and transformation of shame. We look through that framework into suggestions we have unearthed for building shame resilience.

Accessing and acknowledging shame

Numerous authors make the point that shame draws much of its power from the shadows; when we bring it into the light of shared discussion, we disempower it. The saying is apt here that emotions (and shame is one of the darkest and most intense of emotions) are like breathing: they only cause trouble when obstructed (Sack, 2015). Thus, getting beyond shame means being able to share experiences of shame with trusted others. It means exposure to shame. We have emphasised throughout this article and the earlier one that people acting from shame-based instincts uniformly want to avoid looking at it, let alone talking about it. But deal with it they must; exposure to it can be like the graded exposure techniques used with individuals experiencing panic attacks and other forms of anxiety: first a little exposure to it, then gradually increasing amounts (LeJeune, 2016).

It is useful for clients to be able to recognise their triggers. Shame is sneaky; it attacks us where we are most vulnerable, or in other words, our insecurities “prime” us to feel shame in particular areas. The aspiring writer with the freshly-minted novel is more apt to feel shamed when someone points out how compelling another novelist is than when comments are made about someone else’s car. The overweight person who hears how beautiful another (very slender) person is may take that as a hint that he or she should lose the excess weight. Research suggests that a chief shame trigger for women is physical appearance, whereas for men it is the fear of being perceived as weak (Sack, 2015).

In therapy, the mere process of naming shame helps to differentiate it from similar emotions (such as humiliation, guilt, or embarrassment) and also can help the client to normalise it (i.e., pointing out that it is a universal human experience; we all have it at one time or another). The point is to “titrate the dose” of shame-naming so that the client is not overwhelmed, but confronts it little by little as he or she is ready to accept it. As this process occurs, the client comes to see that few, if any, experiences warrant the global “smearing” of the whole personality with the tar-brush that created the global negative self-attributions. Rather, in the logical light of day, most genuine flaws, setbacks, and transgressions are limited to particular areas – and the client can either resolve them or choose to view them more kindly (Dearing & Tangney, 2011; LeJeune, 2016).

Relational validation

Talking about the shame, as above – or rather, being heard around it – is a form of relational validation as well as a way of accessing shame. Empathy is the antidote to shame, so receiving it when telling a shame-generating story can help dissolve it. Especially because of the hidden nature of shame, we can tend to feel isolated in it. Authentic sharing – with vulnerability, to someone who responds empathetically – can build the therapeutic alliance in a therapy session, or strengthen a relationship outside of it. Yes, it can be anxiety-inducing to do this with high shame. As a therapist, note that many psychotherapy writers suggest that you actually use the term “shame”, but you may wish to wait until some relationship is built before using that word (Sholl, 2013; Dearing & Tangney, 2011).

Shame regulation

Along these lines, whatever you can do to help build self-compassion in the client makes it easier for the person to self-soothe, self-validate and regulate the shame. Thus, not only your words, but the timbre, pacing, and tone of your voice – how you say what you say – may influence clients cued to experience threat or disapproval. LeJeune’s research (2016) suggests that even engendering a sense of physical warmth in the therapy room (via a cup of tea, a blanket, or a cosy office) may induce a client to greater compassion for self and therefore greater capacity to self-regulate the shame.

Certainly, psychoeducation and guiding clients in experiences of loving-kindness (Metta) meditation and practices of mindful non-judgment are shown to positively impact a whole host of difficulties related to shame. One technique is to locate where the sensation of shame manifests in the body; let’s say it’s in the pit of the client’s stomach. The client then places a hand over that area (or alternatively, over the heart) and directs comforting, affirming energy to that part of the body. When a client has enhanced self-compassion, it makes it easier to be vulnerable and engage the world from a place of worthiness, thus regulating shame, so it is a full feedback loop (Sholl, 2013).
Tied to helping the client regulate his or her shame is the capacity in us as therapists to be able to recognise and then normalise our own places of shame. Let us say this strongly: it is normal to feel shame as a therapist! We spoke before about shame being put onto or into us by the client via projection or projective identification. Beyond that, we are human, too, and may experience shame from previous experiences completely unrelated to the client. LeJeune’s Number One scientifically-based recommendation for dealing with shame is to “Love your own self-doubt; it makes you a better therapist” (2016). At least, being aware of our own shame and learning about it can help us to model self-compassion and eventual shame regulation for our clients (LeJeune, 2016; Dearing & Tangney, 2011).

Transformation of shame

Finally, we come to the question of how we can change a problematic emotional experience – that of shame – into a more adaptive, empowering, and meaningful emotion that can serve as a resource. One powerful way is to transform shame into guilt. We have differentiated between shame (“I am bad”) and guilt (“I have done something bad”). If we are inherently wrong or bad, there is no hope. But if we have done something wrong, we have the opportunity to make reparation: to apologise, to compensate, to redress whatever wrong we have somehow done. Sometimes it is only necessary to educate clients as to the difference between “being bad” and “doing bad”. Some forms of treatment already support this transformation. Alcoholics Anonymous, for example, encourages members to separate character flaws from their core selves (Step 4) and make amends for what they have done wrong during their addictions (Steps 8 and 9), thus moving from shame to guilt. Taking this step is at least implicit, if not explicit, in therapies such as CBT and REBT. Many success-oriented therapies, such as narrative therapy and solution-focused therapy, ask clients to look for exceptions, so shame-based perfectionists have the opportunity to challenge excessively high standards and others’ evaluations of the self.

In some cases, such as with sexual abuse, the client had no responsibility for the shame-engendering experience and so the therapeutic goal is not the change of focus from shame to guilt. Rather, it is about appropriately externalising the blame back onto the abuser: putting where it belongs. As such clients construct new meaning for long-standing wounds, their shame may shift to anger or sadness. These emotions can be growth-producing in that they point to adaptive actions appropriate to the situation: for example, reaching out to connect to others in sadness and using anger to assert one’s right to life one’s own life without shame (Dearing & Tangney, 2011).

Summary

Much can be written about this intensely painful, complex, and often misunderstood topic of shame. In this article we have looked into how you can identify it in your therapy room, what the typical shame-related states of mind tend to be, and the kinds of transferences that typically pop up in session. We have suggested a four-component framework for treating it which includes accessing and acknowledging it, deepening relational validation, helping the client to regulate the shame, and eventually transforming the shame into other, more adaptive emotions. Paradoxically, the ultimate arbiter of your effectiveness in dealing with client shame is your willingness to be with your own shame.

References

• Dearing, R.L., & Tangney, J.P., Eds. (2011). Working with shame in the therapy hour: Summary and integration. Shame in the therapy hour. Washington, D.C.: APA Books.
• LeJeune, J. (2016). 20 science-based recommendations for therapy with highly self-critical or shame-prone clients. ACT with compassion. Retrieved on 17 May, 2018, from: Hyperlink.
• Sack, D. (2015). 5 ways to silence shame. Psychology Today. Retrieved on 17 May, 2018, from: Hyperlink.
• Sholl, J. (2013). Shutting shame down. Experience Life. Retrieved on 17 May, 2018, from: Hyperlink.
• Zaslav, M. R. (1998). Shame-related states of mind in psychotherapy. J Psychother Pract Res. 1998 Spring; 7(2), 154-166.

When to Fake It Till You Make It (and When You Shouldn’t)

Faking it for the right reasons can change you for the better. Here’s why.

Posted Jun 27, 2016By Amy Morin

One day, a client came to see me because she felt socially awkward. She knew that her inability to make small talk was holding her back both personally and professionally. As a shy person, she hated going to networking events. But making connections was vital to her career.I asked, “What do you usually do when you go to a networking event?” She said, “I stand awkwardly off to the side and wait to see if anyone will come talk to me.” I asked her, “What would you do differently if you felt confident?” and she said, “I’d initiate conversation and introduce myself to people.”

Right then and there, she discovered the solution to her problem: If she wanted to feel more confident, she had to act more confident. That wasn’t quite what she wanted to hear. She’d hoped for a solution that would immediately make her feel more confident. But the key to becoming more comfortable in social situations is practice.Her instinct was to wait until she felt more confident, but that confidence wasn’t going to magically appear out of thin air—especially if she was standing around by herself. However, if she started talking to people like a confident person, she’d have an opportunity to experience successful social interactions, and each of these would boost her confidence.

Acting “As If”

Acting “as if” is a common prescription in psychotherapy. It’s based on the idea that if you behave like the person you want to become, you’ll become like this in reality:

1. If you want to feel happier, do what happy people do—smile.

2. If you want to get more work done, act as if you are a productive person.

3. If you want to have more friends, behave like a friendly person.

4. If you want to improve your relationship, practice being a good partner.Too often we hesitate to spring into action. Instead, we wait until everything feels just right or until we think we’re ready. But research shows that changing your behavior first can change the way you think and feel.

The Biggest Mistake Most People Make

Faking it until you make it only works when you correctly identify something within yourself that’s holding you back. Behaving like the person you want to become is about changing the way you feel and the way you think.If your motives are to prove your worth to other people, however, your efforts won’t be successful, and research shows that this approach actually backfires. A study published in the Journal of Consumer Research found that people who tried to prove their worth to others were more likely to dwell on their shortcomings. Ambitious professionals who wore luxury clothing in an effort to appear successful, and MBA students who wore Rolex watches to increase their self-worth just ended up feeling like bigger failures. Even worse, their attempts to project an image of success impaired their self-control. They struggled to resist temptation when they tried to prove that they were successful. Putting so much effort into faking it used up their mental resources and interfered with their ability to make good choices.

How to “Fake It” the Right Way

Acting “as if” doesn’t mean being phony or inauthentic. It’s about changing your behavior first and trusting the feelings will follow. As long as your motivation is in the right place, faking it until you make it can effectively make your goals become reality. Just make sure you’re interested in changing yourself on the inside, not simply trying to change other people’s perceptions of you.

Well, hello and good morning, afternoon, and evening readers. I truly hope you’re swimming in the pleasantries of life rather than keeping your head above water in the unpleasant swamp. HOPE = Hold On Pain Ends. And there’s generally a learning or personal growth that comes after the storm of every painful experience, even if it’s simply greater empathy and compassion for others.

Today’s the day to learn or remember the fallacies of the human mind. I am not as smart as I look, haha. Have you heard of heuristics before? In cognitive psychology, a heuristic is a mental “shortcut” that allows people to solve problems and make judgments quickly and efficiently. They can be very helpful in many situations, but they can also lead to cognitive biases, errors in thinking, and even perhaps without the mental shortcut, our thinking is often filled to the brim with cognitive distortions, assumptions and fallacies (faults). Awareness raising is probably the first step to identify our own cognitive traps and also identify them in others. Cognitive errors are natural – we all have them. Below are some cognitive distortions/errors to be aware of when we reflect on our interactions with people, during personal reflection, and when making meaningful decisions or judgements.

• ALL-OR-NOTHING THINKING (aka. POLARISED THINKING, SPLITTING, and BLACK-AND-WHITE THINKING: is extreme thinking i.e., the error in a person’s thinking to bring together the dichotomy of both positive and negative qualities of the self and others into a cohesive, realistic whole. It is a common defense mechanism. Before you think “I must have really shitty thinking because I do this ALL the time”, give yourself a break. If you’re thinking in black and white, you probably internalised this from social media, television and movies, your family of origin and the broader society. Be mindful of using extreme, dichotomist terms, such as “failure”, “success”, “best”, “worst”, “freezing”, “boiling”, “everything”, and “nothing”. If you think “I’m a terrible person”, that is bullshit and inaccurate. You may have behaved terribly for a period of time towards yourself, to someone else, or towards some “thing”, but we cannot discount all the NON-terrible qualities about you. We must THINK in DIALECTICS i.e., the ability to view issues from multiple perspectives with reason and wisdom or in other words being able to have two contradictory viewpoints, where a greater truth emerges from their interplay. The truth is, if you think you’re a terrible person, there’s also virtuous person in there too.

• OVERGENERALISTION: The words “always”, “every” and “never” come into play here, and you have an unshakable “rule” or “conviction” about yourself, something, or someone, based on one or two incidences. Overgeneralising is “a cognitive distortion in which an individual views a single event as an invariable RULE, so that, for example, failure at accomplishing one task will predict an endless pattern of defeat in all tasks.” Coming into the present moment and being specific can be helpful if you are someone who overgeneralises. You may also want to ask yourself if what your saying is the really the truth. Is it really accurate or correct. There’s an assumption that because something has happened once or a few times that it’s like going to happen every time. Remember, the words “always”, “every”, and “never” frequently appear in this cognitive “trap”. I encourage you to look at the big picture and ask yourself if what you’re saying or thinking is accurate. Overgeneralisations tend to be vague and board statements e.g., “I always get every red light”. Perhaps this is part of our evolutionary negativity bias. We tend to notice the so-called “bad” and overlook the so-called “good”. If you find yourself using overgeneralisations that suggest a future prediction (e.g., “I’ll never get a partner) … use some humour – you may have big balls but neither one of them are crystal – VEEP. If there is some truth to unusually frequent and specific situations that are making your life unpleasant, validate them, talk to someone, and brainstorm some solutions. We humans have plenty of blind spots that others can see sometimes.

• MENTAL FILTER: is considered to be the opposite to OVERGENERALISATION the mental filter takes one small event and focuses on it exclusively, filtering out anything else that’s relevant. Filtering out the positive and focusing on the negative can have a detrimental impact on your mental well-being. Filtering out the so-called “negative” can also make one a bit hubris (excessive pride or self-confidence), arrogant, vain and conceited – and then you’re just a stone’s throw away from narcissism.

• PERSONALISATION AND BLAME: Personalization and blame is a cognitive distortion whereby you entirely blame yourself, or someone else, for a situation that in reality involved many factors that were out of your control. I think this is a symptom of our wounded ego, or simply just the ego. As human’s we are egocentric, like children, and we often think that circumstances in our environment are solely because of our influence. For example, your friend isn’t behaving like they usually do, so it must be because you have done something.

Again, personalisation is an egocentric error in cognition. “Of course it has to do with me”, we think. It makes sense that we personalise things. We are the star of our own show, our own narrative. If you personalise something, it means we’ve directly influenced it – we are the primary cause. This may elicit internal pain, shame or guilt, so what’s the pay-off? Personalisation is a cognitive error that offers us the illusion of control e.g., “If we caused it then we will learn how to not cause it again, and maybe even undo what we have caused”. If you think about it, personalising something is something children do. Remember, there are infinite variables in any situation to take full credit of the outcome. That being said, it is responsible and mature to reflect objectively on the influence of our behaviour and what we can learn about our shortcomings.

Blame deserves it’s own blog post but in short, it can be defined as a defence mechanism to protect the self from feeling some unwanted emotion or thinking something unacceptable in relation to the “self”. Blaming provides a way of devaluing others, an the pay-off or reinforcement the blamer receives is a sense of superiority. It protects our ego from feeling responsible for something, and protects us from feeling guilt or shame. Perfectionists are very good at blaming others, and themselves. Even if you genuinely think faulting someone or something is valid, remember that no one is perfect. Recognise that you are human and others are fallible humans. As they say in recovery, “there is a bit of bad in the best of us and a bit of good in the worst of us“. We may have internalised from society and culture that we couldn’t make mistakes (because we receive “punishment” for making mistakes) but we must move beyond that now. As adults, we need to get real. Validate your experience because it may be very disappointing when we don’t meet others or our own expectations. We must nurture and care for the wounded child. Lets attend and befriend to our shortcomings and accept we are not superhuman. Learn to expect you will make mistakes. Failure is kind of an illusion, isn’t it? Or maybe a social construct? “Failure” is really learning – replace ‘failure’ with the word ‘feedback’. Would a cat or dog blame them self for a “mistake”? In the minds of animals, there’s no such concept as failure or a mistake.

Here’s a link to website “simplypsychology” that discusses a theory called Attribution Theory, an idea about how people explain the causes of behaviour and events: Attribution Theory – Situational vs Dispositional | Simply Psychology