The difference between Selfishness and Self-Centeredness.
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Emotional Intelligence (EI)Emotional Intelligence (EI)
Emotional intelligence is defined as the ability to understand and regulate your own emotions, as well as identify and influence the emotions of others’. The term was first coined in 1990 by researchers John Mayer and Peter Salovey and was later popularised by psychologist Daniel Goleman.
Emotional intelligence (EI) is the ability perceive, control, and evaluate your emotions. Some people can do this with ease while others require practice in this area. This ability is necessary for anyone who wants to function effectively in a society – it pertains directly to our ability to interact well with others and respond effectively when situations are outside our control.
EI is best described as a way of thinking that enables people to perceive their own emotions, understand the emotional states of others, and behave appropriately in response (Cherry, 2022). People with high EI can feel empathy for others, determine their own emotional responses (including the process of suppressing an emotion as a defence mechanism), and think through situations before responding emotionally. Emotional intelligence is strongly linked to many positive outcomes. Those with high EI are likely to become financially stable, have meaningful and healthy relationships, respond effectively to stress, and maintain desirable physical and mental health (Salovey & Mayer, 1990). They are also likely to avoid dangerous situations (such as driving under the influence), interrupt negative thinking patterns, and use healthy coping skills rather than self-destructive or maladaptive coping mechanisms.
Here are some key features of a person with high emotional intelligence (Drigas & Papoutsi 2018):
– An ability to identify how they are feeling (i.e., the can name what they’re feeling)
– An ability to identify how others are feeling
– An awareness of strengths and weaknesses
– The ability to let go of mistakes and forgive others
– The ability to accept change
– Curiosity about oneself and others
– The capacity for empathy and compassion
– The ability to regulate emotions in the moment
The ability to regulate emotions is a skill that anybody can learn with practice.
How to develop emotional intelligence
The following tips may be helpful if you’re interested in developing or improving your emotional intelligence. Pioneers in the field Salovey and Mayer (1990) have identified four levels of emotional intelligence that are person should aim to move through in order – these are:
1. Perceiving emotions: The first step is to be able to acknowledge that emotions are occurring in the first place. This might involve understanding nonverbal signals from other people or associating internal bodily states with certain emotions. Some clients, especially those who have suffered from trauma, may have a sense of detachment from their bodies, making it difficult to discern emotional states. As such, this lack of internal data will make it harder to recognize emotional states in others. Practicing mindfulness and other self-awareness exercises can help clients to perceive their emotions more effectively.
2. Reasoning with emotions: Once an emotion has been identified, the second step is to learn how to think about emotions appropriately. Many people will shut down in the presence of strong emotions, but emotions can be used to promote thinking and cognitive activity. Developing a sense of curiosity and openness toward emotions can help to facilitate this process, and result in less aversion towards certain experiences.
3. Understanding emotions: The third step is understanding the meaning of emotions in more detail and recognising complex relationships between different emotions. Once emotions are perceived and reasoned with, a person can evaluate them and find the underlying causes of them. This is where emotional intelligence really starts to develop, as it fosters the ability to become less reactive to emotional content and learn to listen deeply to emotions and discern their origins.
4. Managing emotions: Finally, in the fourth step we learn to regulate emotions effectively. This involves a person developing their ability to problem-solve and identify healthy coping strategies for dealing with an emotion. It also involves being able to use the skills learnt in previous steps – perceiving, reasoning, and understanding – to resolve emotional conflicts peacefully. This is the highest level of emotional intelligence.
Generally, building emotional awareness through mindfulness helps to propagate EI within oneself, and learning to perceive nonverbal cues helps to attend to others; outlines of these two angles are as follows:
Building Emotional Awareness
Perceiving emotions is the foundational skill of emotional intelligence, and mindfulness has been identified by research as being one of the most efficacious ways of developing this capacity. Mindfulness involves paying attention to the present moment without judgement or interference. Mindfulness is correlated with greater clarity of feelings and thoughts, and less reactivity and distraction, making it the perfect catalyst for emotional intelligence (Feldman et al., 2007).
Mindfulness generally involves meditative exercises; you sit or lay down, and use the breath and other sensations (i.e., the feeling of feet on the floor, or sounds in the room) to anchor into the experience. As you enter an observational state, encourage yourself to simply notice how your experiences arise, change, and pass away. When using mindfulness to develop emotional awareness, specifically connect to your emotional state. The key focus here is not necessarily on the breath or on acceptance, as per common mindfulness strategies; rather, simply become familiar with the process of having and noticing feelings. If you have difficulty identifying your emotions, try to explore the characteristics of your emotions such as where it is located in the body, how it feels (e.g., warm, cold), how big or small it feels, or perhaps what colour they associate with it.
Regularly performing this exercise will habituate the brain to approach emotions with curiosity rather than avoiding or repressing them. As such, the processes of emotional functioning will become more familiar, resulting in greater emotional intelligence.
Decoding Emotions by Analysing Speech, Body, and Face
Created by Hugo Alberts, this exercise helps people to accurately identify and understand the emotions of other people through ‘reading’ their body language and other nonverbal cues. This is a very valuable skill, as research has shown that cultures all around the world express emotions through similar facial expressions (Friesen, 1972). Similarly, it has been found that deciphering body language can accurately provide insight into emotional states such as anger, fear, pride, joy, and more (Gelder & van der Stock, 2011). Speech patterns are a more nuanced area than body language and facial expressions, but valuable nonetheless; people use thousands of micro semantic terms to express their emotions beyond the words themselves (Sabini & Silver, 2005). By learning to attune to these three aspects of communication (i.e., face, body, speech), a person will be able to exercise enhanced emotional intelligence with the people in their life.
One activity to develop this skill is to use videos that you are familiar with (e.g., films or tv shows) and to spend time evaluating how the actors use speech, body, and face to communicate their emotions. Depending on your current level of EI, you might be able to identify the emotions being expressed but not understand the role of nonverbal cues to communicate this. Another strategy would be to become more self-aware of your own nonverbal conduct during different emotional experiences. Notice your posture, get a sense of your facial expression, notice your stance, hands, chest etc. You could keep a journal of what your speech, face, and body language is like during various experiences throughout the day. Over time, you will come to understand how to decipher these elements and associate them with emotional states. Please be patient with yourself. It is challenging to mindfully pause and think about your nonverbal language when you’re caught in an emotional experience. You may like to ask others whom you trust to give you feedback.
Additional skills
Having covered the internal (emotional awareness through mindfulness) and the external (nonverbal cues), you can then use these new understandings to develop further practical skills. A person can embody emotional intelligence by practicing empathy, active listening, and assertiveness.
Empathy
Empathy is the capacity to understand another person’s experience through their frame of reference (Cuff et al., 2014). Whilst an aspect of empathy is being able to relate other people’s experiences to your own, it is further positioning yourself within the other person’s perspective and relating to them from that place. This is what is meant by “putting yourself in someone else’s shoes.” Empathy is a useful skill to practice because it both requires and fosters emotional intelligence; EI is required to relate fully to another person and is developed further through this process. It is recommended to cultivate compassion for others when developing empathy. It can be an uncomfortable experience, one which people may resist or tense up against.
Active listening
Activate listening can help conversational partners interact in more meaningful ways. It offers people space to explore their feelings, disclose important information, and feel like they are heard, validated, and cared for. Joseph Topornycky has identified some fundamental attributes of active listening (2016). These include:
- Being non-judgmental: Reserving judgment allows speakers to exercise freedom in exploring and expressing their ideas and feelings.
- Patience: Being patient when somebody is speaking, and not rushing them or interrupting them, is crucial for them to feel heard and understood.
- Minimal encouragers: These are small indications of engagement, such as nods and smiles, as well as words like yep, mm-hmm, uh-huh, and more.
- Questions: Asking the person questions will show that you are interested in what has been said and are engaged enough to want to know more.
- Summaries: It can be a useful bonding behaviour to repeat what the person has just said back to them, but in different words.
Assertiveness
Assertiveness is often be perceived as rudeness, however, if the person communicating in an assertive way maintains a compassionate undertone, it is very effective for improving EI and self-esteem. Many people lack EI because they were never taught or encouraged to explore their emotions and express their feelings. By learning to express ourselves truthfully and appropriately, a person can validate themselves, protect themselves and set boundaries with others (Makino, 2010).
One way to practice this is through role playing with a counsellor or someone you trust. You can also practice by yourself, playing the role of both parties in an interaction. Practice expressing what is most important for you in a conversation and express the emotion e.g., “I feel worthless, like nobody cares about my opinion” and then offer yourself assurance as if you are the other person e.g., “I really value your opinion, and I am interested in hearing it.”).
If you’re someone who hasn’t been able to assert your needs, wants or feelings in the past, you may feel rude initially. Like I always tell my clients,
- self-awareness is always the first step so you may need to spend time meditating, educating yourself, or reflecting on what it is you’re feeling, what you want or need. The second step is to:
- identify what you think or feel you need to do
- allow that to be there (try not to resist your reality – what we resist persists)
- make an intention to ask for your needs or wants – or express your emotions with language
- act on your intention
References
Cherry, K. (2022, August 3). How emotionally intelligent are you? Verywell Mind. Retrieved from https://www.verywellmind.com/what-is-emotional-intelligence-2795423#citation-5
Cuff, B. M. P., Brown, S. J., Taylor, L., & Howat, D. J. (2014). Empathy: A review of the concept. Emotion Review, 8(2), 144–153. https://doi.org/10.1177/1754073914558466
De Gelder, B., van den Stock, J., Meeren, H. K. M., Sinke, C. B. A., Kret, M. E., & Tamietto, M. (2010). Standing up for the body: Recent progress in uncovering the networks involved in the perception of bodies and bodily expressions. Neuroscience and Biobehavioral Reviews, 34, 513–527.
Drigas AS, Papoutsi C. A new layered model on emotional intelligence. Behav Sci (Basel). 2018;8(5):45. doi:10.3390/bs8050045
Feldman, G., Hayes, A., Kumar, S., Greeson, J., & Laurenceau, J.-P. (2007). Mindfulness and emotion regulation: The development and initial validation of the Cognitive and Affective Mindfulness Scale-Revised (CAMSR). Journal of Psychopathology and Behavioral Assessment, 29, 177–190.
Friesen, W. V. (1972). Cultural differences in facial expression in a social situation: An experimental test of the concept of display rules. Unpublished doctoral dissertation. University of California San Francisco
Gosling, M. (n.d.). MSCEIT 1 Mayer-Salovey-Caruso Emotional Intelligence. Retrieved from https://www.mikegosling.com/pdf/MSCEITDescription.pdf
Makino, H. (2010). Humility-empathy-assertiveness-respect test. PsycTESTS Dataset. https://doi.org/10.1037/t06420-000
Mayer, J. D., Salovey, P., & Caruso, D. R. (2012). Mayer-Salovey-Caruso emotional intelligence test. PsycTESTS Dataset. https://doi.org/10.1037/t05047-000
Sabini, J., & Silver, M. (2005). Why emotion names and experiences don’t neatly pair. Psychological Inquiry, 16, 1-10.
Salovey P, Mayer J. Emotional Intelligence. Imagination, Cognition, and Personality. 1990;9(3):185-211.
Topornycky, J. (2016, June). Balancing openness and interpretation in active listening – researchgate. Retrieved October 23, 2022, from https://www.researchgate.net/publication/315974687_Balancing_Openness_and_Interpretation_in_Active_Listening
What is your intention? Why “will power” is often not enough.What is your intention? Why “will power” is often not enough.
Adapted from AIPC (2022), Institute Inbrief, Issue 363.
Oftentimes, a brand new year is used like a clean slate. We can do this any time throughout the year, however, I understand that there is an added element of our “collective consciousness” in the universal atmosphere motivating us with some renewed energy and will. At this time of year, humans perceive that everyone else is also feeling hopeful, invigorated, and full of promise. But the road to realisation of goals is littered with the carcasses of broken dreams, unfulfilled promises, and intentions that dissipated in the stress and mundane of everyday life – our goals did not receive the “oxygen” required to be sustainable.
What is our “Will”?
Have you ever fallen short of accomplishing you New Year’s Resolution? Sometimes, even before the end of New Year’s Day? People many think, “I don’t have the will power to sustain it”, however, if we look at this from the perspective of Psychosynthesis, a transpersonal psychology, we will understand why our understanding of “will power” if often incorrect. If you did anything today, you have will inside you. You have drive, motive, and energy.
While our will may not have all the “power” that we would like it to have, our will is always present with us, somewhere. Psychosynthesis counsellors, especially trained to be observant about will, acknowledge that one of their sacred duties with clients is to track their will, but all mental health professionals can tune more into the willing function of self, for the ultimate good of the client. What do we need to know to do that?
First, will isn’t just desire energy. It is not synonymous with control, it is not about “strong-arming” someone, and it isn’t merely about repressing undesirable material.
Personal and transpersonal will
At a personal level, “will” can be understood as an essential impulse toward our own wholeness. It is that drive within us which coordinates the often-conflicting parts of our personalities into self-expression. As the function closest to the self, it regulates and directs other functions, such as imagination, intuition, impulses, sensations, thoughts, and feelings. It is will which guides us toward personal integration. As we align our lives with a broader vision for what we may be, we go beyond personal will, receiving guidance from transpersonal will: the will of Self (as opposed to “self”).
Along that journey, however, people can fail to execute our will in a way which allows our goals to be realised. This post looks at the aspects of will, which, if they are not employed or are employed badly, can stunt the client’s intentions, keeping their goals from ever realising.
Aspects of will: Strength, Skill, and Virtue
Strength
When people make statements as mentioned above, decrying their lack of “will power” or “internal energy”, they are probably referring to the most well-known aspect of will: that is, “strong will”. It is believed that when we are born, we are unaware that we are separate from our birth giver. The beginning of individuation (the process of forming a stable personality) is the beginning of recognising that “will” exists. We are not only separate from Mum; we actually want something other than what Mum seems to be giving us. We come to see that we have arms and legs and a mouth, so we use these tools to explore the world the way we want to. We learn that crying will have certain needs met. It is the aspect of “strong will” that ensures that our willed act — say, crying for food — contains enough intensity or “drive” to carry out its purpose (getting us fed).
In other words, have you ever seen a really hungry baby stop crying after a very short time if it is not fed? Generally, not. It is possible that our new diet or exercise regime has failed because we didn’t elicit the intensity or “drive” to the intention to exercise or stick to our new diet. We may need to explore what situations in life are keeping us from applying greater intensity to the question. Maybe our desire to change is not worth the requisite “will” or “energy”. The road of least resistance is very common as we age and accumulate more life responsibilities.
This is not true for everyone. Some people will vehemently proclaim that do want to change. It is not lack of wanting, or lack of “will”. What is missing may be the second aspect of “will”, equally important to the first: that of skilful will.
Skill
Several sayings are relevant here:
- Environment is stronger than will power.
- When imagination and will power go up against one another, imagination wins every time.
These axioms allude to the often-unrecognised reality that we cannot generally achieve our goals through strong will, alone. Consider the alcoholic who desperately wants to stop drinking but they continue relapsing. If we put our will into competition with other psychological forces — such as impulse or feeling — it becomes overwhelmed; we end up stressed without accomplishing our goal. What we are missing in this case is likely to be the capacity to develop strategy, approaching the goal skilfully, and practically. Oftentimes, we want to achieve our goal without attaining the skills necessary to achieve it.
If you want to lose weight, for example, could think that you simply need to eat fewer calories and the extra kilo’s will start dropping off. Calories in Vs Calories out. But your role as strategist can be very helpful if you establish, for example, whether you’re often in situations where controlling food intake is difficult: say, when going out to eat or eating at private parties, or it’s the holiday like Christmas. Are you eating balanced meals, with sufficient protein (for example) to sustain yourself? Are you getting enough sleep to avoid overproduction of the hunger-inducing hormone ghrelin? How much do you know about body composition, the endocrine system, metabolism, nutrition, and exercise physiology?
There are myriad ways to be skilful around weight loss plans, and you may need to consider adopting some of them for success. For example, do you have effective interpersonal skills to communicate your needs to the people in your life that exercise and healthy eating is valuable to you, and you need their support? Or do you have the skills to join a peer group that exercises regularly. Perhaps you could improve your financial skills to budget for a Personal Trainer.
If we must merely “strong-arm” ourselves to achieve every end, we end up exhausted and discouraged, with few accomplishments. “Skilful will” allows us to use will not as a direct power or force, but as a function which stimulates, regulates, and directs other functions of ourselves so that they lead to the goal. For example, learning mindful eating skills may cultivate a relationship with bodily sensations which allows you to observe the sensation of true hunger pains as opposed to times when you eat because of boredom or wanting to feel good (temporarily). You can also learn skills to meet alleviate boredom or feeling emotionally nourished in other ways.
Even with employing strong and skilful will, however, your may not achieve your goal(s). That’s okay. Please do not judge yourself. It’s what Buddhism called the second arrow. That is, you already didn’t meet your goal (the first arrow) and then you judge yourself for it (the second arrow). You are human, not superhuman.
A third aspect, equally important with the first two, may also need to be employed. It is “Virtuous Will”.
Virtue
Is your goal something you can achieve all by yourself through prudent use of strong and skilful will? No one is an island; we all live in communities and interact with family, friends, co-workers, gym instructors, enemies, and others on a regular basis. Those willed acts that succeed in accomplishing the will-er’s goal do so because they have considered the need to choose goals that are consistent with the welfare of others and the common good of humanity. They also must be consistent with “virtuous will” to the “self”.
The bottom line here is that many people need to do serious work around having virtuous will for themselves. For example, if you “hate” yourself for weighing more than what you would like, the motivation for change is unlikely to succeed because it is born in self-hatred. It is more effective to improve your self-esteem and sense of worth as a person, independent of your goal, so that any weight loss and subsequent weight maintenance can be in the context of “something I do to value myself; I like myself as I am and want to enhance the health of that self”.
Accessing transpersonal will
According to Roberto Assagioli, the founder of Psychosynthesis, using our will doesn’t stop with developing strong, skilful, and virtuous will: the three aspects of personal will. Assagioli claims that we can manifest all three of those and still be unhappy if we do not see how our personal goals align with something greater than ourselves. Having that solid sense of meaning and purpose to achieve something beyond the benefit of our little “self” helps us to reach beyond the limitations of ordinary consciousness to more expanded, intense states of awareness.
To yearn for that and not have it is what Viktor Frankl called “the abyss experience”: the opposite of Maslow’s peak experience (Boeree, 2006). Yet it is often in the abyss and despair of meaninglessness that we feel the pull of the superconscious, activating our transpersonal will and giving us access to another level of being. And then life becomes more interesting, as we try to balance the needs of material life (our immanence) and those of our higher levels of being (our transcendence), experienced as intentions arising from our transpersonal will.
Even the hypothetical person’s goal of weight loss (seemingly a very personal goal) may be able to access transpersonal will. Let’s say you lose the weight, arriving at your goal weight. You may enjoy a slender new body for a while, but ultimately that may not be enough to sustain lasting contentment, peace, and satisfaction. Looking “good” may not be the sole purpose of the original intention. If you can transform your goal, however, to a goal more inclusive of potential good for humanity as a whole — you may find that your personal will is aligned with transpersonal will. Just look at all the people on Youtube trying to help others, or the reward and continued sobriety members of Alcoholics Anonymous are given by “helping others”. Transpersonal will goes beyond the self and comes back to support our intention. Perhaps you want to write about healthy-body image as a method to transcend your Will to others.
The Will and the End of this Article
An effective and intentional use of will increases joy, openheartedness, and equanimity. Through use of not only strong will, but also skilful and good will — and perhaps even transpersonal will — your New Year’s resolutions will be far more likely to succeed, and you can experience willing as an act that leads to joy.
References
- Assagioli, R. (1973/1984). The act of will: A guide to self-actualization and self-realization. Wellingborough: Turnstone Press.
- Boeree, C. G. (2006). Viktor Frankl. Personality theories. Shippensburg University. Retrieved on 5 November, 2012, from: Website.
- Mental Health Academy. (n.d.). Understanding Will. Mental Health Academy.