Webb Therapy Uncategorized The Trolley Problem Problem

The Trolley Problem Problem

Picture a runaway trolley hurtling down a track. Five people are tied to the rails ahead. On a side track, there is one person — a child. You are standing at the lever. Pull it, and the child dies. Leave it, and five adults are killed. What do you do?

This is the Trolley Problem — a thought experiment introduced by philosopher Philippa Foot in 1967 and endlessly debated ever since. It seems, at first glance, like a maths question dressed up in moral clothing. But the more honestly you sit with it, the more it reveals about something far deeper: what we actually believe about human life, responsibility, and the ethics of inaction… and perhaps the need for substantial more information in this hypothetical. We may also need to ask questions about the assumptions of the question, such as, why do we assume five lives are worth more than one when no measurable value can be placed on a life?

Can we really put a number on a life?

The utilitarian answer is clean and confident: pull the lever. Five lives outweigh one. The arithmetic is straightforward. But this assumes something that many of us instinctively resist — that human lives can be compared, ranked, or traded against one another like items on a balance sheet.

Philosophers call this the problem of incommensurability: the idea that some values simply cannot be reduced to a common scale. Five dollars is worth more than one dollar. But is five lives worth more than one life? The moment we accept that framing, we have already conceded something profound — that people are, in some sense, fungible. Interchangeable. Countable.

Most of us feel, in our bones, that this is wrong. And yet we struggle to articulate why.

“The moment we start counting lives,
we have already made a philosophical choice —
one with consequences far beyond any trolley.”

Context is not a distraction — it is the point

Consider what changes when we add detail to the dilemma. The five adults are elderly, estranged from family, and living rough. The one person is a child with parents who adore them, siblings, a whole life ahead. Does this change the calculus? Should it?

Many philosophers would say we are introducing emotional noise — that the exercise demands we strip away context to test our principles in their purest form. But there is a compelling counter-argument: stripping away context does not purify the dilemma. It destroys it. Because in the real world, a human life does not exist in isolation. It exists within a web of relationships, responsibilities, histories, and futures. The loss of one child reverberates through a family — through parents, siblings, grandparents, friends — in ways that may echo for generations. The loss of five people who have drifted from the world still has weight, still has meaning, but the ripples spread differently.

This is not sentimentality. It is, arguably, a more honest and sophisticated form of moral reasoning than the cold arithmetic of classical utilitarianism.

The Epistemic Objection is a well-recognized challenge. If consequentialism tells you to produce the best outcomes, but outcomes are radically unknowable, then the theory may be practically action-guiding in name only. You can never actually know you’re doing the right thing, which some philosophers argue renders it useless as a decision procedure even if it’s correct as a moral theory.

This connects to what philosophers call the “cluelessness problem”, articulated rigorously by philosopher William MacAskill and others. The argument runs roughly:

  • Consequentialism requires you to consider all consequences
  • Long-run consequences of any action are deeply uncertain and potentially vast
  • Therefore we are systematically clueless about what consequentialism actually requires of us
  • This is not a minor inconvenience — it may be a fundamental flaw

The Responses Consequentialists Make

To be fair, consequentialists have replies:

  • Expected value theory — you act on probabilities, not certainties. You use the best available estimate of outcomes
  • Rule consequentialism — instead of calculating act by act, you follow rules that generally produce good outcomes, sidestepping some epistemic chaos
  • Satisficing (good enough) consequentialism — you don’t need to maximise, just produce outcomes good enough

Is doing nothing really doing nothing?

Here is where the thought experiment takes its sharpest turn. Many people, when confronted with the trolley problem, feel that not pulling the lever is somehow morally safer — that inaction absolves them of responsibility. After all, they did not cause the trolley to exist. They did not tie anyone to the tracks.

But this reasoning deserves serious scrutiny. If you are standing at the lever, you have agency. You have full knowledge of the situation. You have the physical ability to intervene. At the moment you choose not to act, you are not opting out of the moral situation — you are making a deliberate choice within it. The mental process is identical to pulling the lever: you weigh your options and select one. The only difference is whether your hand moves.

The philosopher Peter Singer pushed this point hard with a simpler scenario: if you walked past a child drowning in a shallow pond and chose not to help because you didn’t want to ruin your clothes, almost everyone would consider you morally culpable. The water caused the drowning. But your character is revealed by what you were willing — and unwilling — to do.

“Inaction, when chosen consciously by someone with agency and the ability to intervene, is not a neutral act. It is a moral choice — and it tells us something real about who we are.”

This connects to the concept of moral cowardice: avoiding a difficult choice not because inaction is right, but because acting feels uncomfortable, costly, or risky. Virtue ethics — the tradition stretching back to Aristotle — holds that our character is defined not just by what we do, but by what we are willing to do, and what we are prepared to let happen when we could have stopped it.

Where we draw the line — and why it matters

There is another dimension to this worth sitting with: how we decide which living things deserve moral consideration in the first place. If we accept that all life has inherent value, where does that obligation end? Plants are alive. So are insects. So are fish, pigs, chimpanzees.

One principled place to draw the line is at sentience — the capacity to suffer, to experience fear, to feel pain. A heart, a brain, a nervous system suggest an inner life that a plant, however alive, does not possess. This is not a perfect boundary. But it is a reasoned one. And it connects back to the trolley problem in a meaningful way: if what matters morally is the capacity for suffering and the existence of relational bonds, then the texture of each life on those tracks — not just the number — is morally relevant information.

What the trolley problem is really asking

The Trolley Problem endures not because it has a correct answer, but because it refuses to let us hide. It exposes the gap between what we say we believe and what we are actually prepared to do. It forces us to confront whether our moral intuitions are consistent, and whether the frameworks we use — utilitarian calculation, duty-based ethics, virtue and character — can survive contact with a real dilemma.

The most honest response is not to solve the problem, but to feel its full weight. To resist the urge to reduce it to arithmetic. To acknowledge that human lives are not units of currency, that context is not a distraction, and that the decision to do nothing is itself a decision — one that reflects, for better or worse, something true about the person standing at the lever.

There’s always a “trolley” coming.

The trolley problem doesn’t tell us what to do; it tells you something about who you are and forces genuine reflection. That’s closer to virtue ethics territory, ironically — where the question shifts from what produces the best outcome to what does this choice reveal about, and do to, my character.


Related Post

Emotional Intelligence (EI)Emotional Intelligence (EI)

Emotional intelligence is defined as the ability to understand and regulate your own emotions, as well as identify and influence the emotions of others’. The term was first coined in 1990 by researchers John Mayer and Peter Salovey and was later popularised by psychologist Daniel Goleman.

Emotional intelligence (EI) is the ability perceive, control, and evaluate your emotions. Some people can do this with ease while others require practice in this area. This ability is necessary for anyone who wants to function effectively in a society – it pertains directly to our ability to interact well with others and respond effectively when situations are outside our control.

EI is best described as a way of thinking that enables people to perceive their own emotions, understand the emotional states of others, and behave appropriately in response (Cherry, 2022). People with high EI can feel empathy for others, determine their own emotional responses (including the process of suppressing an emotion as a defence mechanism), and think through situations before responding emotionally. Emotional intelligence is strongly linked to many positive outcomes. Those with high EI are likely to become financially stable, have meaningful and healthy relationships, respond effectively to stress, and maintain desirable physical and mental health (Salovey & Mayer, 1990). They are also likely to avoid dangerous situations (such as driving under the influence), interrupt negative thinking patterns, and use healthy coping skills rather than self-destructive or maladaptive coping mechanisms.

Here are some key features of a person with high emotional intelligence (Drigas & Papoutsi 2018):
– An ability to identify how they are feeling (i.e., the can name what they’re feeling)
– An ability to identify how others are feeling
– An awareness of strengths and weaknesses
– The ability to let go of mistakes and forgive others
– The ability to accept change
– Curiosity about oneself and others
– The capacity for empathy and compassion
– The ability to regulate emotions in the moment

The ability to regulate emotions is a skill that anybody can learn with practice.

How to develop emotional intelligence

The following tips may be helpful if you’re interested in developing or improving your emotional intelligence. Pioneers in the field Salovey and Mayer (1990) have identified four levels of emotional intelligence that are person should aim to move through in order – these are:

1. Perceiving emotions: The first step is to be able to acknowledge that emotions are occurring in the first place. This might involve understanding nonverbal signals from other people or associating internal bodily states with certain emotions. Some clients, especially those who have suffered from trauma, may have a sense of detachment from their bodies, making it difficult to discern emotional states. As such, this lack of internal data will make it harder to recognize emotional states in others. Practicing mindfulness and other self-awareness exercises can help clients to perceive their emotions more effectively.

2. Reasoning with emotions: Once an emotion has been identified, the second step is to learn how to think about emotions appropriately. Many people will shut down in the presence of strong emotions, but emotions can be used to promote thinking and cognitive activity. Developing a sense of curiosity and openness toward emotions can help to facilitate this process, and result in less aversion towards certain experiences.

3. Understanding emotions: The third step is understanding the meaning of emotions in more detail and recognising complex relationships between different emotions. Once emotions are perceived and reasoned with, a person can evaluate them and find the underlying causes of them. This is where emotional intelligence really starts to develop, as it fosters the ability to become less reactive to emotional content and learn to listen deeply to emotions and discern their origins.

4. Managing emotions: Finally, in the fourth step we learn to regulate emotions effectively. This involves a person developing their ability to problem-solve and identify healthy coping strategies for dealing with an emotion. It also involves being able to use the skills learnt in previous steps – perceiving, reasoning, and understanding – to resolve emotional conflicts peacefully. This is the highest level of emotional intelligence.

Generally, building emotional awareness through mindfulness helps to propagate EI within oneself, and learning to perceive nonverbal cues helps to attend to others; outlines of these two angles are as follows:

Building Emotional Awareness

Perceiving emotions is the foundational skill of emotional intelligence, and mindfulness has been identified by research as being one of the most efficacious ways of developing this capacity. Mindfulness involves paying attention to the present moment without judgement or interference. Mindfulness is correlated with greater clarity of feelings and thoughts, and less reactivity and distraction, making it the perfect catalyst for emotional intelligence (Feldman et al., 2007).

Mindfulness generally involves meditative exercises; you sit or lay down, and use the breath and other sensations (i.e., the feeling of feet on the floor, or sounds in the room) to anchor into the experience. As you enter an observational state, encourage yourself to simply notice how your experiences arise, change, and pass away. When using mindfulness to develop emotional awareness, specifically connect to your emotional state. The key focus here is not necessarily on the breath or on acceptance, as per common mindfulness strategies; rather, simply become familiar with the process of having and noticing feelings. If you have difficulty identifying your emotions, try to explore the characteristics of your emotions such as where it is located in the body, how it feels (e.g., warm, cold), how big or small it feels, or perhaps what colour they associate with it.

Regularly performing this exercise will habituate the brain to approach emotions with curiosity rather than avoiding or repressing them. As such, the processes of emotional functioning will become more familiar, resulting in greater emotional intelligence.

Decoding Emotions by Analysing Speech, Body, and Face

Created by Hugo Alberts, this exercise helps people to accurately identify and understand the emotions of other people through ‘reading’ their body language and other nonverbal cues. This is a very valuable skill, as research has shown that cultures all around the world express emotions through similar facial expressions (Friesen, 1972). Similarly, it has been found that deciphering body language can accurately provide insight into emotional states such as anger, fear, pride, joy, and more (Gelder & van der Stock, 2011). Speech patterns are a more nuanced area than body language and facial expressions, but valuable nonetheless; people use thousands of micro semantic terms to express their emotions beyond the words themselves (Sabini & Silver, 2005). By learning to attune to these three aspects of communication (i.e., face, body, speech), a person will be able to exercise enhanced emotional intelligence with the people in their life.


One activity to develop this skill is to use videos that you are familiar with (e.g., films or tv shows) and to spend time evaluating how the actors use speech, body, and face to communicate their emotions. Depending on your current level of EI, you might be able to identify the emotions being expressed but not understand the role of nonverbal cues to communicate this. Another strategy would be to become more self-aware of your own nonverbal conduct during different emotional experiences. Notice your posture, get a sense of your facial expression, notice your stance, hands, chest etc. You could keep a journal of what your speech, face, and body language is like during various experiences throughout the day. Over time, you will come to understand how to decipher these elements and associate them with emotional states. Please be patient with yourself. It is challenging to mindfully pause and think about your nonverbal language when you’re caught in an emotional experience. You may like to ask others whom you trust to give you feedback.

Additional skills

Having covered the internal (emotional awareness through mindfulness) and the external (nonverbal cues), you can then use these new understandings to develop further practical skills. A person can embody emotional intelligence by practicing empathy, active listening, and assertiveness.

Empathy

Empathy is the capacity to understand another person’s experience through their frame of reference (Cuff et al., 2014). Whilst an aspect of empathy is being able to relate other people’s experiences to your own, it is further positioning yourself within the other person’s perspective and relating to them from that place. This is what is meant by “putting yourself in someone else’s shoes.” Empathy is a useful skill to practice because it both requires and fosters emotional intelligence; EI is required to relate fully to another person and is developed further through this process. It is recommended to cultivate compassion for others when developing empathy. It can be an uncomfortable experience, one which people may resist or tense up against.

Active listening

Activate listening can help conversational partners interact in more meaningful ways. It offers people space to explore their feelings, disclose important information, and feel like they are heard, validated, and cared for. Joseph Topornycky has identified some fundamental attributes of active listening (2016). These include:

  • Being non-judgmental: Reserving judgment allows speakers to exercise freedom in exploring and expressing their ideas and feelings.
  • Patience: Being patient when somebody is speaking, and not rushing them or interrupting them, is crucial for them to feel heard and understood.
  • Minimal encouragers: These are small indications of engagement, such as nods and smiles, as well as words like yep, mm-hmm, uh-huh, and more.
  • Questions: Asking the person questions will show that you are interested in what has been said and are engaged enough to want to know more.
  • Summaries: It can be a useful bonding behaviour to repeat what the person has just said back to them, but in different words.

Assertiveness

Assertiveness is often be perceived as rudeness, however, if the person communicating in an assertive way maintains a compassionate undertone, it is very effective for improving EI and self-esteem. Many people lack EI because they were never taught or encouraged to explore their emotions and express their feelings. By learning to express ourselves truthfully and appropriately, a person can validate themselves, protect themselves and set boundaries with others (Makino, 2010).


One way to practice this is through role playing with a counsellor or someone you trust. You can also practice by yourself, playing the role of both parties in an interaction. Practice expressing what is most important for you in a conversation and express the emotion e.g., “I feel worthless, like nobody cares about my opinion” and then offer yourself assurance as if you are the other person e.g., “I really value your opinion, and I am interested in hearing it.”).

If you’re someone who hasn’t been able to assert your needs, wants or feelings in the past, you may feel rude initially. Like I always tell my clients,

  1. self-awareness is always the first step so you may need to spend time meditating, educating yourself, or reflecting on what it is you’re feeling, what you want or need. The second step is to:
  2. identify what you think or feel you need to do
  3. allow that to be there (try not to resist your reality – what we resist persists)
  4. make an intention to ask for your needs or wants – or express your emotions with language
  5. act on your intention

References

Cherry, K. (2022, August 3). How emotionally intelligent are you? Verywell Mind. Retrieved from https://www.verywellmind.com/what-is-emotional-intelligence-2795423#citation-5

Cuff, B. M. P., Brown, S. J., Taylor, L., & Howat, D. J. (2014). Empathy: A review of the concept. Emotion Review, 8(2), 144–153. https://doi.org/10.1177/1754073914558466

De Gelder, B., van den Stock, J., Meeren, H. K. M., Sinke, C. B. A., Kret, M. E., & Tamietto, M. (2010). Standing up for the body: Recent progress in uncovering the networks involved in the perception of bodies and bodily expressions. Neuroscience and Biobehavioral Reviews, 34, 513–527.

Drigas AS, Papoutsi C. A new layered model on emotional intelligence. Behav Sci (Basel). 2018;8(5):45. doi:10.3390/bs8050045

Feldman, G., Hayes, A., Kumar, S., Greeson, J., & Laurenceau, J.-P. (2007). Mindfulness and emotion regulation: The development and initial validation of the Cognitive and Affective Mindfulness Scale-Revised (CAMSR). Journal of Psychopathology and Behavioral Assessment, 29, 177–190.

Friesen, W. V. (1972). Cultural differences in facial expression in a social situation: An experimental test of the concept of display rules. Unpublished doctoral dissertation. University of California San Francisco

Gosling, M. (n.d.). MSCEIT 1 Mayer-Salovey-Caruso Emotional Intelligence. Retrieved from https://www.mikegosling.com/pdf/MSCEITDescription.pdf

Makino, H. (2010). Humility-empathy-assertiveness-respect test. PsycTESTS Dataset. https://doi.org/10.1037/t06420-000

Mayer, J. D., Salovey, P., & Caruso, D. R. (2012). Mayer-Salovey-Caruso emotional intelligence test. PsycTESTS Dataset. https://doi.org/10.1037/t05047-000

Sabini, J., & Silver, M. (2005). Why emotion names and experiences don’t neatly pair. Psychological Inquiry, 16, 1-10.

Salovey P, Mayer J. Emotional Intelligence. Imagination, Cognition, and Personality. 1990;9(3):185-211.

Topornycky, J. (2016, June). Balancing openness and interpretation in active listening – researchgate. Retrieved October 23, 2022, from https://www.researchgate.net/publication/315974687_Balancing_Openness_and_Interpretation_in_Active_Listening